While you are in our care we promise you the following:
We promise to care for you, and about you, in a manner that places you and your family at the centre of everything we do. We recognise that you are an individual with unique needs and expectations. We recognise the importance of your family and loved ones in your healing process. We are here to ensure that we provide you with the best and safest care, when you need it and in a way that we would wish for our loved ones.
The Netcare annual integrated report, for the year ended 30 September 2019, provides concise and material information on the Group’s strategy, governance, performance and prospects. It describes our strategy to create sustainable competitive advantage in a fast-changing landscape, and assesses our progress in executing on it. Our ability to deliver outstanding person-centred health and care, which is at the core of our strategy, depends on the quality of our relationships with our stakeholders in the healthcare value chain. Our credibility as a trusted corporate citizen, depends on the goodwill of our many other stakeholders. Our report, therefore, is addressed to all our stakeholders, in our sector and society, with whom we partner and to whom we account in creating value.